Analysis of Patient Safety and Occupational Health Safety in Surabaya Haji Hospital
DOI:
https://doi.org/10.37506/ijphrd.v11i6.10022Keywords:
patient safety, occupational health, hospital, services qualityAbstract
Introduction: Safety standards are one of the important indicators of hospital services. But so far there
have been no studies that discuss safety efforts in the Surabaya Haji Hospital. This study aims to study
and understand the management in the Intensive Care, Central Surgery and Inpatient Installation of the
Surabaya Hajj Hospital, especially the standards of patient safety and occupational health safety in the
hospital. Method: The study used primary data from observation, in-depth interviews, and secondary
data from each unit. Study location were in Intensive Care Unit, Central Surgery Installation and Inpatient
Installation. Results: This study shows the efforts of the Surabaya Haji Hospital in ensuring patient safety
and work safety in the hospital environment. In general, the steps of hospital management were right. Patient
safety procedures referred to service quality standards at JCI hospitals. While work safety efforts in hospitals
have also received attention because a special team has been formed that regulates hospital health and
safety. Conclusion: To ensure patient safety and occupational health safety in the hospital runs according to
established procedures, hospital management needs to conduct regular supervision.